Collect every environmental statement in one place with sources, dates, and owners. Link each product mention to certifications, lab tests, and supplier attestations. Include acceptable phrasing examples and risky phrasings to avoid. Keep version history visible so marketers, designers, and support can align, ensuring customers hear one steady, verifiable story from ad to unboxing.
Replace vague badges with icons tied to real definitions: recycled content percentage, repairable design, low emissions, responsible wood, water-saving dye. Under each, add a sentence that clarifies what the icon proves and any trade-offs. This reduces confusion, eases comparison shopping, and gives retail staff and customer service an effortless script that teaches without lecturing.
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